If you ever find yourself handling the same questions from customers, or repeating yourself in emails, then FAQ literally has the answers for you.
With FAQ you can easily respond to customer queries in just a few seconds, with an email exactly tailored to their requests.
FAQ is an “Email Composer” which holds the answers to the questions you are most often asked. It also holds a range of opening and closing phrases to match the tone of the enquiry, and images, maps or diagrams you may need. Simply check a button against the items you want to include in your reply, then tap “share’.
Here you can see the AppStore preview video for FAQ
- Build up your reply emails from a series of answers, and opening and closing phrases.
- Copy and paste Images, maps and diagrams from other apps or the photo library.
- Customises your reply far better than prewritten emails (though FAQ can hold those for you, too.)
- Edit and reorder material easily, to update information or change the order it appears in your reply.
Every single user review for FAQ has been 5-stars. Here are some examples from our US users…
★★★★★ “Must-have app for business” – Steve Kay
★★★★★ “Elegant to use…setup was a breeze.” – Jeremy Neas
★★★★★ “Slick, professional, right on the mark” – tahster
★★★★★ “Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence” – J Saulter
★★★★★ “Totally awesome!!. I searched for months and bought other apps before finding this jewel !…” – UH60Av8or
★★★★★ “When I bought this, I needed it for emails, but didn’t realize then all the other uses I could put it to. Thanks so much!” – PiecatGirl
In this video we explain how FAQ works (using the original version) and then show it being used to answer a complex customer email with a few clicks.
We often now choose to answer support emails from our iOS devices instead of our PC or Mac, as it is so much easier with FAQ. It really cuts down on the repetitive grind of typing the same information over and over, allowing us to spend our support time more effectively.
Please let us know by email if you need help, have any questions, or have any requests for future enhancements. We are always happy to hear from you.