Soluble Apps

Our FAQ and FAQMark apps, which help you create custom email replies to customers, have just received a few updates.

Version 7.0 allows you to share your data between all of your devices with iCloud. Make a change on your iPad and your iPhone receives it right away. You can also still run the iPad version on a Mac, and can now manage the data there if you wish.

This comes on top of recent version 6 updates which added text formatting to FAQ, allowing you to control font weight, Italic, Underline, fonts, colours and more.


Now unless, you have a real need for Markdown support, we recommend most users use FAQ instead of FAQMark (Note: FAQ can load FAQMark files, if you copy them across using the Files app, you will just need to replace the formatting.)

We have also added a split View on iPad, and refreshed the interfaces for iOS 26 and 27. Sections are now managed from the main page, and small icons appear to the left of the rows to indicate that you tap there for features such as duplication and renaming.

We also added a new FAQ Support topic, to act both as a guide and an example.

Version 11.0 of our popular Group Email app Mailshot brings a couple of useful fixes for everyone, and optimisations for iOS26 and 27 and Liquid Glass.

Buttons on the group edit page are now icons, representing ‘+’, ‘Import’, ‘Check Domains’, ‘Select None’ and ‘Select All’- All the same options as before, in the same order. (NOTE: That second icon is ‘Import’, not ‘Export’ or ‘Share’. Look there for multiple ways of importing contacts or entering them manually)

iOS26 blocked the Email Compose window’s Cancel button, preventing quitting an email or saving it to drafts. This update brings a workaround for iOS26, where you now tap outside the window to ‘Save To Drafts’ (there was no delete option possible). In iOS27, choose between “Delete” or “Save to Drafts” by pulling down from above the window.

The Email Compose window is now more robust when you move MailShot to the background, so iOS should be a lot less prone to lose your work when memory gets tight.

There were big enhancements to the Mailshot share extension, which lets you share things like photos to email groups from other apps. It now lets you send MANY more images at once (I have sent 40 fairly large images to a group, but this may still be limited by your email provider). TIP this can block memory for a while, so you may be unable to share twice in a row. A simple trick to free up this memory is to share a single image to Mailshot, then cancel it without sending

For those of you who have the optional Domain Checker, we now also check for internet domains with https:// websites, as well. This should prevent some false hits.

I hope you find the update useful.

We recently fixed a bug in .xls import and export of project information to spreadsheets, and decided that it was time to also support the newer .xlsx format, as .xls is becoming less common (and some apps, like Numbers, no longer support it directly.)

This feature is added from version 13.1, which has just been submitted to Apple and will be released in around a week. I hope you find it helpful.

The first time you export, you will be asked to choose between .xls and .xlsx. If you need to change this later, you can do so from the ShotList page in Settings.

ShotList can still import either type of file, without needing to make a change in Settings.

A common reason your email provider may reject a group email is because it contains one or more bad email addresses.

If an email is addressed to a non-existent domain ( the bit after the @ sign) due to a typing error, or their provider going out of service, it can be very frustrating working out which is the cause.

A new optional plug-in for MailShot will check the domain of every address in a group for you, highlighting any that do not respond.

You can do this at any time from the “Check” button at the bottom of the address list, it will also automatically check any new addresses you add in future.

If you scan, it will pop up a message to say that everything is OK…

or that there was a problem…

And the problem domains will also be highlighted in blue for you…

NOTE: This won’t catch EVERY problem that might prevent an email being accepted ( you are still subject to the limits on how many emails you can send at once, or per day, and how large an email can be), and some private email domains may not respond when queried, but it should help you know where to look to track down one of the more common reasons that emails are refused.

The Domain Checker plugin is available as an in-app purchase for MailShot and MailShot Pro. There is no ongoing subscription cost. To learn more, tap “Check” at the bottom of the list of email addresses.

Our latest version of MailShot adds a “Search” feature, as requested by some of our users who wanted to be able to know which groups a particular contact was in.

Tap the Magnifying Glass at bottom right of the Groups page, and enter part of a name or email address to search for. You will see a list of the groups that string was found in, if any, and how many instances of it were found in each group.

The app also improves support for M1 Macs running iOS. Apple APIs do not allow addressing an email in the Bcc line on the Mac, and Bcc is really important for user privacy, so Macs now use “Alternative email app” methods by default, which allows Bcc.

We have just released GroupShot, which allows you to create and manage groups in your address book. This enables you to send or forward email to those groups right from the Mail app, just by entering the group name.

You can create groups from your Contacts, or import them from lists of names and addresses. But as we know many of our users will have both apps, we have also added the unique ability to import MailShot groups and turn them into address book groups, automatically making sure all the contacts are copied or created in the correct places.

Our two apps serve different needs- Mailshot is great if you have large groups of people that you don’t want cluttering up your Contacts. Whereas GroupShot is easier to use for sending and forwarding email, as you can do it right within the Mail app.

Try GroupShot out with a free trial period, on the App Store:

This is a small app update. A user wanted to be able to divide their Mailshot groups up into subgroups matching the size limits imposed by their email provider (typically 100, 50 or 25).

You could already divide into subgroups of 100, but now you can change the size of these groups to match your provider’s limit.

Enter your desired limit into the “Subgroup size” on the Mailshot page in Settings (the default is 100). Now when you select a group, tap “More…” and then “Split”, it will create a series of smaller groups of that size or less, and will rename the existing group by appending “-ALL” to its name.

Well, maybe not the skies… but watch for an announcement soon about the app we have been working on for the past few months.

This builds upon the success of our Mailshot app, and the knowledge that went into creating it, to provide a different approach that hides much of the complexities of email groups on iOS, which I am sure some of our users will be very excited by!

At its launch MailShot was built around the Mail system provided by iOS, and required the Mail app to be installed, with at least one email account configured.

In iOS14 Apple have added the ability to set a different email app as your default, so that web links etc. would call an alternate email app, such as Gmail, Outlook, Spark, Yahoo and others. Mailshot now supports sending email to your groups directly through these alternate email apps, instead of Mail.

How to use alternate apps

Set your desired email app as your default (typically from a setting on its own Settings page). Then enable “Allow Alternate Apps” on the Mailshot page, in Settings.

TIP: If you don’t have iOS Mail, MailShot will now attempt to use an alternative email app, irrespective of the setting of that switch.

Limitations and Differences

This feature relies on an internet-standard way of opening email apps, which has some limitations, compared to the old Mail-based system.

You can’t specify which default email account to use, so any “From:” line you set in Mailshot’s settings will be ignored.

You can’t include attachments from a share extension (such as documents, contacts or Photos) through alternate email apps, so Mailshot will offer to send via Mail, if you include attachments.

Note that you need to run the main app after making changes to Mailshot’s Settings, so the share extension can discover the changes.

You now see a simplified menu when you tap a group name, focusing on the various send options.

Less commonly-used functions such as “Rename” “Duplicate” and “Print” can now be accessed by tapping the “More…” button.

This is also where you will find the new “Save as .CSV” feature, which I added as a result of customer requests. This will export your group as a .CSV file. The file this creates can be found in the “Mailshot” folder in the “On My iPhone” (or “On My iPad”) section of the Files app, from where it can easily be loaded into Numbers or other popular spreadsheet apps, or emailed to someone.