App Store Reviews, Part 3 (in 3D!*)

Now that version 1.30 of MailShot has been out for a few weeks I thought it was time for another roundup of user reviews around the world’s App Stores.

In general they are fantastic, thanks to you all for your kind words. As usual we also include the few isolated negative ones we have had, with our responses- in most cases we could probably have solved their problems if they had contacted us on our support page.

If you are already a satisfied user please take the time to add your opinion and rating on the App Store. We need and value your support, especially each time a new version is released as this hides the previous good reviews on another page.

USA Store

FatherWarrior *****
Group emailing FINALLY!
It works perfectly on my iphone4. Upgrade to pro version is totally worth the $3.99, if you have large email groups like I do. iOS should have had this feature from the beginning. Apple will probably buy this app’s code and call it their own like they usually do.

PJ- I wish!

Well, they know where to find me…

Nashville JZ *****
Great
As promised. Simple. Easy to manage. Works like a charm.

Ddlj81 *****
Very useful
Does what it says. Just that the free version can only store 5 max on a group.

Bronzit *****
Excellent ‘Gap’ Filler!
Works very well. Easy to use, in The Mac Way. I expect Apple to make it obsolete, soon, though.

CatkissinAustin *****
Just what I needed
I’m not a tekkie and I don’t speak Mac altho I have a Mac and iPhone. This worked easily and quickly for me.

Dakota Roemer****
Well Done!
This sucker keeps me sane. A very well executed and much needed app. Woot!

Yptcn *****
GREAT !!!
The app that was missing . It does everything it says.Thank you :-)))))))))

pinki101 *****
Now Even Better

This is just about the most important app I’ve purchased. Lots of apps let you email to groups from their apps, but this is what you need to forward easily forward email to your groups from the mail app. It’s simple, it’s smart, and it works. I rated it five stars before the last round of improvements, and now with sort ability and both emails and names showing for edit, it’s that much better. Thank you!

EuRisk0 *****
Perfect iPhone add on
Great job

Schreibs1 *****
A must-have for productivity
This app works seamlessly when following the web support page. I now have email group function on my iPad. Previously, I was relying on my PC for emails to over 10 groups. I maintain my zero stars rating to Apple for not building in this function.

PJ- It was great to see a reviewer who only awarded us a single star in an earlier review because “the functionality should have been provided by Apple” come back and change it. Much appreciated, thanks.

Mkirse *****
Thank YOU!!

I’m thrilled to find this app!! This issue has been driving me crazy – can’t believe that apple didn’t include the ability to forward emails to a group themselves. Now my iPad is finally a functional tool for my business on the go. Thank you!!!

IncredulousAlien ** v1.20
Good effort, but . . .

This app has some potential, so I gave it a two rating. And yes, it does have the currently unique ability to use group lists for forwarding email. Unfortunately, there appears to be no method for “on the fly” deletion of addresses from a group (e.g., in the process of adding a group to the bcc: field when forwarding in Mail). This means that, in cases where the incoming “from” address happens to be included in the group selected for forwarding, the email will be sent back to the incoming “from” address. Not useful, and certainly not polite in an age of humongerous attachments and bulging inboxes. This may not be a flaw for some uses, but it is a fatal one for the way I use email. Bottom line: I wish I had my money back.

PJ- Slightly over-the-top criticism, perhaps, and the functionality IS actually provided for this if you are concerned enough about it to want to deselect people from an email. (Use the checkmarks provided in MailShot to temporarily deselect a person from the group, press UPDATE, send your email to the group, reselect the person and press UPDATE again.)

Bob Kroghs ***** v1.20
Great app.

Once I took the time to read instructions carefully it worked perfectly. Took a half hour to learn.

Craig Symons ** v1.20
Not bad but crashes constantly
After entering addresses and it crashing, I finally ended up entering one address and updating each time for a total of 25 updates. Then going back to find out how to send an email I noticed that nearly ALL of my entries were gone. Very frustrating!!

PJ- Always sorry to hear it when a user has an experience like this. From the description it sounds like an issue we have seen occasionally when adding badly-formatted contacts in the address book (often created in MS Outlook). Some code we added in 1.30 seems to have helped with this, but if this user had contacted support or read the support page I am sure we would have been able to help him.

bakerbear ***** v1.20
Free version gave me great idea of how it worked.
I will feel much better about emailing groups now… No one forgotten, no one included without need. App works smooth and has great help page (I had one contact w some nonstandard entries that were easily fixed). Didn’t take more than 1 minute to be fully working!!

Woogetybop ****
MailShot
Simple free app that is really $3.99 if it going to be functional. After paying the $3.99 it let’s you create 50 groups of 50 contacts that can be used with most other app’s. That’s the key here. Most other mail contact apps make you use their emailer, which I find unacceptable. 4 stars for being a simple program, needs more options like CC BCC in contact groups.

PJ- Actually you CAN place MailShot groups in the BCC and CC lines, just as easily as the TO line.

Also, apparent “simplicity” is actually an aim for mobile apps and one of the hardest things to achieve. We often work hard behind the scenes to hide the complexities from the user. I guess I’ll take it as a compliment, not a criticism :).

Penta Huang *****
Good 
I just download, very good embedded to iPad mail app

UK Store

Andrez_99 **
Poor
Incredibly frustrating that you can only add one contact at a time from the address list to a group. This app needs a tick box next to those address names with emails. You then want to add all of those ticked.

PJ- Actually this feature is already coded and will be added in the next update- (1.40)

DWoodthorpe ****
Great help

This app is just what I have been looking for. I can now email all my golfing group in one go. I would give it 5 stars if I could have had more than 5 members per group. 10 would have been more realistic for the free version.

This facility should have been part of the mail program from the start. Well done.

PJ- I do make my living from writing software, and it takes some considerable time for us to support users and add features to MailShot even now, months after the release. I needed to set the user limit to one which will let people try it out for free and see its advantages, but will also give them a reason to pay a small upgrade fee if they like it and want more. Around 20% of our users upgrade, so I think that means we have the balance about right, as it is a lot higher than figures I have heard for other apps.

Unfortunately I think people can interpret the “free” download icon as meaning completely free, rather than “free to try”. It would be nice if Apple could change that. 

Tim, Scotland *****
Brilliant App
This is a brilliant app and just what the iPad was waiting for. It enables you to create Groups in your Contacts list and access these from within the iPad’s email app. The Groups appear in your Contacts list as a single entry (say ‘Family’), but contain multiple email addresses. So, when you’re in the iPad’s email app, just select ‘Family’ from your Contacts list (remember, it looks just like a single email address in the contacts list) and your email will be sent to multiple recipients. Best of all, when you look at your sent mail, you’ll see all the recipients listed separately. You can edit existing MailShot groups from the app – say adding or deleting members individually.
The basic app is free to let you evaluate it for a few small groups, but an in-app upgrade (very reasonable) releases the full potential (up to 50 groups with up to 50 members per group). An absolute must-have.

David Hillyer *****
Wonderful x 2!

It’s great to see a new version created so quickly in response to user feedback. I stand by my earlier posting on v.1.13 even more:
I love my IPhone, and find I’m doing more and more emailing from it. To not
have a group email-send was a problem. So finding MailShot was great . But
in the v1.13, I had problems upgrading for 5+ names. I contacted Peter,
who then appeared to work night and day to fix the problem – I felt as
though I was at the cutting edge of app development! We got it sorted, and I
am very pleased.
I’ve seen a few negative comments from users – all I can say is that I guess
in the early stages apps may need a bit of tweaking; so my advice would be
to make contact with the designer, rather than moan about things online. And
as for criticising the cost: an app costs peanuts, and they can be very
powerful tools. MailShot certainly is one of my best buys!

Canadian Store

Sd37lafont *****
Mailshots

Amazing the way they organize the address book of contact from all sources.

garyludwig ***** v1.20
Exactly what it should be

I’ve been looking for an app that would let me make email groups on my iPhone I could use in all my other apps. This one is exactly right — just what I wish Apple had built in. Simple, intuitive, and versatile. The graphics make it look cartoonish but don’t be fooled.

PJ- Cartoonish? I was aiming for non-threatening :).

I am also a fan of Rene Magritte, and subconsciously had some of his recurring themes in mind. He had more than 72*72 pixels to work with, though.

Rest Of World

Florian Prelle ***** Germany
Super 

Fantastic app to create mailing lists

David BOULANGER **** France
Great

Great ! but expensive ….

JRK1 **** Australia
MailShot

Brilliant app and great support service, much appreciated.

* And if you are wondering why “in 3D?” its simply because this is a sequel to a previous post, and in eighties cinema the third part of a franchise was often in 3D, unlike now when it seems to be on nearly every new release, whether it needs it or not.

Author: Soluble Apps

Soluble Apps was founded in 2010, by Peter Johnson, drawing on over 25 years of experience as Coder, Artist, Producer, Musician and Studio Head in the videogames industry. We are based in Newcastle upon Tyne, England. Our top-selling products are the popular "MailShot Pro" group email app, "ShotList" for planning movie shoots, and "FAQ", which cuts down on repetitive emailing.

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