FAQ Email Composer 2.0 released

FAQ Email composer easily creates customer support emails for iPhone and iPad. Available now on the App Store.

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We are proud to announce the release of version 2.0 of “FAQ Email Composer“,  our unique app that helps you to easily create the perfect email.

The update provides a massive graphical refresh, with a much cleaner layout, and full compatibility with iOS 8.3. it also adds support for the larger screens of the iPhone 6 and iPhone 6 plus.

FAQ is ideal if you handle customer support, or provide information to a group of students, parents, sports teams. It works by holding all the blocks of text you may want to use to open and close emails and answer questions. Just select a couple of the blocks with checkmarks, and the email is created for you.

The new app is also available in a Markdown-optimised version, “FAQ: Markdown Email Composer”, now updated to feature a shortcut bar above the keyboard, for entering Markdown more quickly.

FAQ is an undiscovered gem, that always gets fantastic reviews from those who have tried it.


FAQ AppstoreFAQ Email Composer works with iPhone 6+, 6, 5S, 5c, 5, 4s and 4, iPod touch, iPad and iPad mini, running iOS 7.0 and above, and is available now on the App Store.


FAQ Markdown Email Composer” works with iPhone 6+, 6, 5S, 5c, 5, 4s and 4, iPod touch, iPad and iPad mini, running iOS 7.0 and above, and is available now on the App Store.

FAQ 1.4 makes email easier.

bannerFAQ Email Composer“, our brilliant app that helps you rapidly create custom emails, hits the App Store with a new update today with a few tweaks, including easy duplicating of entire topics (and a fix for a small issue in the Markdown-compatible version)

You should give FAQ a try, it’s not just us saying that it’s great- there may only be a few reviews so far on the store, but ALL of them are 5-stars. As any new release bumps them off the front page of the App Store, and you can’t see reviews from other territories, here are a selection for you…

Just TOTALLY AWESOME I searched for months and bought other apps before finding this jewel! If you need signature blocks and “boiler plate” email responses… This is the app you are looking for! This app is the best!!!  UH60Av8or, US ★★★★★

Great App I use this for our non-profit and have different topic areas for things you send out a lot…meeting and event reminders, sales items and event details. Group this with MailShot and its two clicks to send the same message to my entire organization. -KC008, US ★★★★★ 

A VERY useful app Any time you find yourself sending “boiler plate” responses in your business, you will find this app to be a big time saver. In addition, I am impressed by the author’s quick response to customer support issues. (And by the way, those issues were with my learning to use the app -not the app itself.) This app is well worth the price.Larry Costner, US ★★★★★

Read on for lots more reviews  Continue reading “FAQ 1.4 makes email easier.”

New edition of FAQ released, with Markdown support

MarkdownWe are happy to announce the release of “FAQ Markdown Email Composer“.

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This special version of our FAQ app is optimised to support the increasingly-popular Markdown text markup notation, allowing formatted text,  lists, code samples and embedded weblinks in your emails.

FAQ is a unique app that stores all the bits of text you use most often in your emails- opening phrases, answers to the questions you get asked most often, and closing phrases, along with any images and diagrams you may need. This allows you to create the perfect email in reply to a common question in just a few seconds- ideal for customer support, or handling questions from students or group members.

The new version interprets all Markdown formatting in your text, and includes the ability to easily preview your marked-up text.

FAQ will continue to be available in both versions- FAQ and the Markdown edition, so you can choose the one which suits you best.

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FAQ Email Composer 1.1- New Update (And A New Title)

We have just released an update for “FAQ“, our unique app that creates complete custom emails or text documents from your predefined text, in just a few clicks.

The new update adds iPhone 5 and iOS6 support, and the ability to duplicate entire topics, text and images. We have also retitled the app to “FAQ – Email Composer”- to give a clearer impression of what it does.

FAQ is great for customer support (and sees daily use here, answering user questions about our popular “MailShot” and “Shotlist” apps.) It is also fantastic for anything you may need to repeat often in email: such as instructions on how to reach your premises, boilerplate legal disclaimers, location details for grounds your team visits frequently, requests for donations, etc. It can really reduce the amount you need to use your device’s keyboard.

If you find it useful, as always, please spread the word. A review on the App Store is always much appreciated, especially after an update.